Freephone 0800 019 3999
Personal customer service when you need it most.
When you contact Premier, your enquiry will be handled by our inhouse team. We know in times of emergency it is vital that you speak with your security provider quickly and efficiently. With Premier you won’t have to go through complicated automated systems; we are there to answer your call straight away.
To those customers with a live maintenance agreement, our dedicated support team are available 24/7, day or night. Premier engineers have years of experience in the security industry and will be able to help with whatever issue you are facing. In the unfortunate event your home or commercial property’s security is compromised, or you have a fault with the system, our team will be at the end of the phone to assist you. If the problem cannot be resolved over the telephone, an engineer will be dispatched to your property straight away ensuring a quick speed of response.
For your peace of mind, our expert team of engineers are all security vetted under our NSI Gold accreditation. This team of professionals will install security systems to the highest quality, will resolve any faults or breakdowns effectively and will carry out regular maintenance to preserve the efficacy and reliability of your security system.
We understand the importance of great customer service, especially when it comes to security for your home or commercial property. As a family run business with decades of experience, we promise to be available whenever you need us 24/7. To find out more about the customer service processes we have in place, or to enquire about a security system for your home or commercial property, contact our team.
At Premier, we want to show you the true face of our company and allow you to meet the people you are going to trust with your security. With this in mind we invite you, your architects, interior designers or insurers to visit our showroom to meet the team, view products and discuss your requirements.
Call our head office on 01732 764444 to arrange an appointment to visit us.
Head OfficeUnit F4Chaucer Business ParkSevenoaksKent TN15 6PL
Premier Alarms Ltd. Registered in England. Registered Address 2 Lakeview Stables, Lower St Clere, Kemsing, Kent, TN15 6NL. Company Number 02194980
Simply fill out the form below or call one of our expert team on 0800 019 3999 to register your interest in a FREE professional survey.
You don't need a Premier System to get Premier Service